Dumping of any non-stormwater material down the City's storm drainage conveyance system, including the storm drains, streets, curb and gutters, is illegal. If you see a spill or illegal dumping to the storm drain, report it!
TYPE OF INCIDENT
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ROUTING DIRECTION
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A) On-Going Emergency Incidents such as:
- Any discharge of hazardous materials, unknown materials
- Incidents where pollutant materials are already discharging into a storm drain inlet, the estuary channel, a lagoon, or the Bay
- Issues with life and health-safety implications
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Call 9-1-1
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B) Reports of Sewer Over Flow Emergencies
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Call Public Works Maintenance Service Center @ (510) 747-7900
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C) Reports of ILLEGAL DUMPING (other than emergencies described above) of non-hazardous material to the public right-of way (i.e. sidewalk or the street) such as:
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- Cement slurry, construction debris, landscaping debris, washwater (i.e., from floors, paint brushes, carpet cleaning, or dog groomer), etc.
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Call the City’s non-emergency 24-hour dispatch line @ (510) 337-8340
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- Abandoned waste (i.e. garbage, electronics, furniture, appliances)
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Call Public Works @ (510) 747-7900
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- Calls/reports about a non-immediate incident (e.g., "Last week, I observed ....")
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Call Public Works Clean Water Program staff @ (510) 747-7930
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For all non-emergency situations, callers can also be referred to the City’s online customer relationship management software, SeeClickFix at https://seeclickfix.com/web_portal/Gvn1p3WRLo52iziy7HaYwdUc/report/category/11565/location