Privacy Policy

Thank you for visiting the City of Alameda website and reviewing our privacy policy. We will collect no personal information about you when you visit our website unless you choose to provide that information to us.

If all you do during your visit is browse through the website, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. Only the following information is automatically collected and stored about your visit: 

  • The Internet domain (for example, "xcompany.com" if you use a private Internet access account, or "yourschool.edu" if you connect from a university's domain) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our website
  • The type of browser and operating system used to access our site
  • The date and time you access our site
  • The pages you visit
  • If you linked to our website from another website, the address of that website

This information has the potential to help us make the site more useful to visitors -- to learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals and their visits.

If you Send Us Personal Information 
If you choose to provide us with personal information -- by filling out a form with your personal information and submitting it to us through the website -- we use that information to respond to your message and to help us get you the information you have requested. We only share the information you give us with another government agency if your inquiry relates to that agency, or as otherwise required by law. The City of Alameda does not collect information for commercial marketing.

Choice
You may decline participation in any activity that asks for information (i.e., surveys or emails). Your choice to not participate will have no effect on your ability to access information on the City’s website. 

Cookies
To better serve you, we occasionally use "cookies" to customize your browsing experience. Cookies are simple text files stored by your web browser and they provide a method of distinguishing among visitors to the web sites. Cookies created on your computer by using our web sites do not contain personally identifiable information and do not compromise your privacy or security. We use the cookie feature to store a randomly generated identifying tag on your computer. If you have further questions about cookies, the Computer Incident Advisory Capacity Unit that monitors computer problems for the U.S. Department of Energy issued a study on March 12, 1998, of the risks to users of cookies, titled "Information Bulletin 1-034: Internet Cookies". You can refuse the cookie or delete the cookie file from your computer at any time by using any one of a number of widely available methods. Your choice to refuse the cookie will not inhibit your access to any of the information available on the City’s website. Your acceptance of the cookie will serve to provide you with additional functionality in choosing the information you wish to view on a regular basis.

Links to Other Websites
The website has links to other governmental agencies. In some cases we link to private organizations. Once you link to another site, you are subject to the privacy policy of the new site.

Email Communication
Alameda City Government is open and transparent. Any written correspondence sent to the City, including email, may be deemed a public record which could be disclosed.

City of Alameda Mobile App
The City of Alameda uses SeeClickFix, an online and mobile service request system, to power its mobile app and reporting forms. SeeClickFix is an application developed by SeeClickFix and CivicPlus that allows Alameda residents and businesses to report non-emergency related issues to the City. SeeClickFix can be used via the Web on a desktop computer, laptop, mobile phone, or tablet. SeeClickFix is a public application. The description entered will be visible to the public. Your display name will also be visible unless you choose to submit as Anonymous. Your email address will never be displayed publicly.

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